
The Bengal government, building on the success of the Duare Sarkar scheme - which aimed at providing services at doorsteps - has decided to launch a Citizen Relationship Management Unit (CRMU), which will ensure grievance airing and redress without people needing to step out of home.
from Kolkata News, Latest Kolkata News Headlines & Live Updates - Times of India https://ift.tt/1iLmSXx
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